Start time: Wednesday, September 5, 2018, at 5:30 PM UTC Scope of impact: This issue could potentially affect any of your users intermittently if they are routed through the affected infrastructure.
#Outlook throttled message update
We're reverting the update to remediate the problem.
We've determined that this update has resulted in users receiving a message indicating they are being throttled when attempting to access Outlook and Skype. Current status: As part of our follow-up remediation actions stemming from the issue reported under service incident MO147606, an update was introduced to the components that manage authentication. User Impact: Users may receive a message indicating they are being throttled when accessing Outlook or Skype. More details on this event can be found in the admin portal under EX147785.Ĭurrent status: We've completed reverting the update and are performing tests to confirm that the incident is resolved.įinally theres a post on the Office admin portal.ĮX147785 - Unable to access Outlook or Skype We're taking corrective actions to address an issue in which users are receiving a message indicating that they are being throttled when accessing Outlook or Skype. About 15 minutes later we started seeing "Throttled" messages start being reported. And the notification says that any services that rely on AAD may be impacted. Per /u/UnifiedFront, /u/goguppy, /u/MrRobotsBitch, /u/adsarelies, /u/Roidsfarm.Īt 10:55am MST we received an email alert notification from Azure that Azure AD is unstable globally. Outages reported in Germany, Canada and UK. OWA is still working.ĮDIT 17:50 UTC: macOS also affected. Per our experience and comments, it's occurring on W7, 8.1, 10. Not seeing anything in service health yet.ĮDIT 17:35 UTC: Seems to be widespread, at least in the US. They started prompting for password updates, and when the Modern Auth dialog comes up it just says "Throttled." I have two users whose Outlook apps simultaneously shit the bed.
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